Human Resource managers are constantly being challenged to increase efficiency and provide better employee services. One dramatic way HR managers have responded to this challenge is by deploying Web-based solutions that offer employee self service giving the entire workforce immediate access to critical information, helping to attract and retain the highest quality employees, and enabling more effective communication across the organization.
When a company implements ESS, HR may choose to give employees the ability to view and update information. In terms of cost savings, the primary gain is in reduced costs for delivering human resource and payroll services to employees. When employees have access to self service, they are able to answer many questions independently, thus lowering the number of phone calls to the HR and payroll departments. When employees and managers are able to update information online, less money is spent on paper forms. Because employee information is captured electronically and sent to the appropriate approver or database, less time is spent processing employee transactions. There is no rekeying of data from paper forms. Installing and administering an HRIS system can be a complex task. There are a huge number of HRIS solutions available, but each of these will require some customisation in order to ensure that they are fulfilling the needs of the organisation.
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